Dispute Resolution

Dispute Resolution

In the event of a dispute the consumer may use the European Dispute Resolution Platform or one of the following:

CNIACC - National Center for Consumer Conflict Information and Arbitration
Address: Rua D. Afonso Henriques, 1, 4700-030 Braga
Phone: (+351) 253 619 107
Email: geral@cniacc.pt
Website: https://www.cniacc.pt

CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center
Address: Corporate Nest, ANJE Building, Estrada da Penha, 3rd Floor, Room 26, 8005-131 Faro
Phone: (+351) 289 823 135
Email: info@consumoalgarve.pt
Website: www.consumidoronline.pt

CACCDC - Coimbra District Consumer Arbitration Center
Address: Av. Fernão Magalhães, No. 240, 1st - 3000-172 Coimbra
Phone: (+351) 239 821 690
Email: geral@centrodearbitragemdecoimbra.com
Website: www.centrodearbitaduradecoimbra.com

CACCL - Lisbon Consumer Conflict Arbitration Center
Address: 116 Rua dos Douradores, 2nd - 1100-207 Lisbon
Phone: (+351) 218 ​​807 030
Email: juridico@centroarbitulholisboa.pt
Website: www.centroarbitaduralisboa.pt

CICAP - Porto Consumption and Arbitration Information Center
Address: 31 Damião de Góis Street, Shop 6, 4050-225 Porto
Phone: (+351) 225 508 349 / (+351) 225 029 791
Email: cicap@cicap.pt
Website: www.cicap.pt

CACCVA - Vale do Ave Consumer Conflict Arbitration Center / Arbitral Tribunal
Address: Capitão Alfredo Guimarães Street, No. 1, 4800-019, Guimarães
Phone: (+351) 253 422 410
Email: triave@gmail.com
Website: www.triave.pt

CIAB - Center for Consumer Information, Mediation and Arbitration (Arbitral Tribunal de Consumo) Braga
Address: D. Afonso Henriques Street, 1, 4700-030, Braga
Phone: (+351) 253 617 604
Email: geral@ciab.pt
Website: www.ciab.pt

CIAB - Center for Consumer Information, Mediation and Arbitration (Arbitral Tribunal de Consumo) Viana do Castelo
Address: Av. Rocha Paris, 103, 4900-394, Viana do Castelo
Phone: (+351) 258 809 335
Email: ciab.viana@cm-viana-castelo.pt
Website: www.ciab.pt

CACC-RAM - Arbitration Center for Consumer Conflict of the Autonomous Region of Madeira
Address: Right Street, No. 27, 1st Floor Left, 9050-450 Funchal
Phone: (+351) 291 750 330
Email: centroarbitração.sre@madeira.gov.pt
Website: https: //www.madeira. gov.pt/cacc

More information on the Consumer Portal: www.consumidor.pt .